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Checked my email this morning and found nice form letter from HP’s Customer Escalation Manager letting me know my laptop would be delayed. Wait… Customer Escalation Manager? What the hell is that crap? Wonder how many meetings it took to come up with the idea of creating a management level post in charge of sending out completely non-informative form emails?
Though they did offer me a $50 gift certificate (well, online coupon code) good at the HP Home & Office online store. Looks like I’ll get a new laptop bag out of it for my trouble.